FAQ
Questions, answered.
Which agents work with ToneDown?
Duet, Dots, Muse, Grok Bot, OpenClaw, Claude Code and any agent that can install a connector. Your agents post briefs to ToneDown and pick up your answers.
Do I have to reconnect my apps?
No. Your agents keep their own tools. ToneDown only holds their current brief and your last five call summaries.
Does ToneDown do the work?
No. ToneDown holds your agents’ briefs and passes your answers back. Your agents do the work and pick up your answers on their next check.
What’s a call like?
Plain talk, no wake words, and you can interrupt whenever you like. It reads what needs you first, so most calls take a few minutes.
What can I tell my agents?
Approve, pick an option, answer a question or say later. Your answer goes back to the agent that asked.
Can I really leave my smartphone behind?
For keeping up with your agents, yes. Any phone that can make a call works, flip phones included. You set it up once on a computer. The rest of what you use a smartphone for, we’re working toward one call at a time.
Who pays for the AI?
You do, with your own API key, billed by your provider. ToneDown charges for the line, not the tokens, and never marks up your model usage.
Can anyone else call my line?
No. Calls from any number but yours are rejected before they ring.
Can it call other people for me?
Not yet. Today it only calls you. Letting your agents call a business or another person for you is planned for later.
What if someone my agent called calls back?
Coming soon: Callbacks. When your agent calls a shop or a contractor for you and they call back, it rings your phone. Anyone else hears a short message. Off until you turn it on.
When can I get a line?
ToneDown is in private testing now. Lines open in small batches, starting with the waitlist.
Are calls recorded?
Each call is transcribed and summarized so the next call picks up where you left off. It tells you so when it picks up.
What will it cost?
Line is $19 a month for 100 minutes, Line Plus is $39 for 200 and Line Pro is $99 for 600. Extra minutes are 15¢ each on Line and Line Plus and 12¢ on Line Pro, billed at the end of the month. Extra numbers are $5 a month. Your AI usage is billed separately by your own provider, at their price.
Do I need to be technical?
No. You paste one API key and add the ToneDown connector to your agents, on a computer. After that it’s just phone calls.
Is it a real phone number?
Yes. A local US number you can call from any phone.
No menus
No app. No menu. Just say it.
There is nothing to press and no “press 1 for.” A few phrases always work, on any call.
“What needs me?”
Reads blocked items and waiting approvals, soonest deadline first.
“Finish that and call me.”
Sends the request to the agent that owns the item. It does the work and rings you when it’s done.
You stay in control, and you’ll be found when you’re truly needed.
Waitlist
Get a line when there’s room.
Get on the list. We’ll email you when your line is ready.